Auto Body Repair During COVID-19 Pandemic

Posted on May 15, 2020

As the COVID-19 pandemic continues to evolve, essential services are tirelessly continuing to work to ensure the health, safety, and comfort of our communities. Auto body shops are essential for communities, allowing vehicle owners to access the services they need to safely continue to drive. Whether you are an essential worker yourself or are currently working from home, you need to rely on the safety of your vehicle to get you to and from essential services during these uncertain times. Modern Automotive auto body repair is currently open and continuing to serve the Greater Toronto Area. 

How Modern Automotive is Keeping you Safe 

Similar to other essential services, Modern Automotive is taking important steps to ensure the safety of our customers during the pandemic. Despite the major impact of COVID-19 on the automotive industry, auto body shops are currently open and operating to ensure vehicle repairs are still available to the community. Below we have listed a few of the ways we are protecting your health and safety.

Vehicle Pick-ups and Drop-offs

When it comes to vehicle repairs and maintenance, most customers usually bring their vehicles directly to their mechanic. However, in these unprecedented times, many people prefer to limit their outside contact as much as possible and remain safely at home. If you are concerned about face-to-face contact, our team of technicians can now pick-up your vehicle at your home, complete any necessary repairs, and then drop it back off at your home. We will let you know when we are on our way to pick-up your vehicle so you can leave the keys somewhere safe. The same is true for returning the vehicle. This a great option for hassle-free repairs that require zero face-to-face interaction.

Hands-free Payment

Normally, we accept cash, debit, and credit payments. However, public health experts agree that hands-free payment options are best for protecting both your health and the health and safety of our mechanics and technicians. To pay for your repairs and services, we now offer easy over-the-phone payment to limit your face-to-face interaction with our team. Once the repairs are complete, we will call you to review the invoice before it is paid over the phone. 

Professional Cleaning of Vehicles

To prevent the spread of the virus through commonly touched surfaces in your vehicle, our team always begins repairs by sanitizing surfaces such as door handles, steering wheels, and gear shifts. Then, once all the repairs are completed, we re-sanitize all the surfaces before we return the vehicle to your home.

Personnel Safety

Within our workshop, our mechanics and technicians are paying close attention to public health guidelines. In addition to social distancing, our team is diligently hand washing and wearing disposable gloves where possible to limit the spread of the virus. 

At Modern Automotive, we are committed to the health and safety of both our customers and our staff. Due to the rapidly evolving COVID-19 situation, our policies are constantly changing to match the recommendations of local and national health officials. For more information on any of our policies or to book repairs, contact us today at 905-660-6100.